Komodo National Park ticket refund and closures: what the records show

By Komodo National Park Fee Editorial Desk

Sourced figures: fees in the table carry their source and check month. They are official or third-party figures, not our offers, and they change. This guide is not the park authority.

A Komodo National Park ticket refund is not something to count on: the park authority's poster says tickets cannot be cancelled and are non-refundable. RRI reports one exception, force majeure such as extreme weather closing all sailing. The official pages cited here give no written refund procedure, and in the January 2026 closure ticket holders were told to contact the park.

Is a Komodo National Park ticket refund possible?

Start from the official text. The park authority's tariff poster states that purchased tickets cannot be cancelled and are non-refundable, and it gives no exception. Changing your mind, a delayed flight, illness or a cancelled boat are not addressed, and the plain reading is that none of them brings the money back.

The other record points to a narrow opening. RRI reports that these PNBP tickets (PNBP is Indonesia's non-tax state revenue) are non-refundable except in force majeure, such as extreme weather closing all sailing. So the two sources differ: the poster has no exception, and the press report has one. No written procedure for an exception is cited, so a traveller should plan on the poster's wording and treat the exception as something to ask about.

The amounts at stake are in the price table on this page, per person per day, and the Komodo National Park fee overview explains those lines. On a multi-day trip for several people, non-refundable tickets can add up, so buy them for dates you are confident of.

Transfers and corrections are a related trap. Casa de Capulet, a hotel that also runs a tours desk, treats tickets as non-transferable and says a name cannot be fixed once registered. That is one seller's account, so check spellings before registering. The e-ticket rules page has more on what a ticket carries.

What is the force majeure exception?

Only RRI's report describes it, and its example is specific: extreme weather closing all sailing. That wording raises questions it does not answer.

The middle rows are our reading of the wording, not a ruling, and the park authority may see them differently.

What happened in January 2026?

January 2026 is the clearest recent test of these rules. The conservation directorate published the sequence, and it was stop and start rather than one closure.

During the closure, ticket purchase in SiOra was suspended and existing ticket holders were told to coordinate with the park authority. The notice does not promise a refund, a date change or any other outcome. That instruction, to coordinate with the park, is the nearest thing to an official procedure so far.

The same release counts 2,111 visitors in the short reopening of 9 to 11 January 2026, against 12,609 in the whole of January 2025. Those figures do not say how many ticket holders were affected.

Who closes the sea and who closes the park?

Different bodies do, and it affects what you should ask. The directorate says closures follow weather warnings from BMKG, the weather agency, and sailing permits from KSOP, the port authority, with updates posted on the park authority's Instagram account, @btn.komodo.

The two later 2026 episodes show why the distinction matters. Kompas reported that through 31 May 2026 the port authority issued tourism sailing permits for Rinca only, citing waves of up to 2.3 m. AFU.id separately cites port authority notice 02/MP-VIII/2026, dated 7 August, which closed sailing toward Padar until 10 August.

In those cases the restriction came from the port side and was partial. A ticket could still be usable somewhere in the park while a planned stop could not be reached. The poster has no island line, and whether a ticket holds at another gate after a reroute is taken up on the per-day page, so confirm in SiOra or with the park. The Rinca entrance fee page covers the May 2026 case.

What should you do if your date is closed?

Move quickly, and keep everything in writing. This sequence follows the park's own instruction to coordinate with it:

1. Confirm the closure from the source: the park authority's Instagram account and any port authority notice. Save a copy with its date.
2. Keep your e-ticket and proof of payment, along with the names and dates shown.
3. Contact the park. The ministry's release names a call centre number, listed on our contact page.
4. State what you are asking for, whether a refund or another date, and ask for the reply in writing.
5. If an operator bought the ticket, write to the operator too. Ask who holds the booking, who will contact the park and what happens to any other fees.

Do not assume either outcome. A closure does not guarantee a refund, and the poster's wording does not mean that nobody will consider your case. Buying a new ticket before the first is resolved could leave you holding both.

If you are still planning, two choices lower the exposure. Check who bears the loss in a closure before you pay an operator, and read any travel insurance for how it treats official closures. Neither makes a ticket refundable, but you will know who carries the loss before a closure happens.

What else do ticket holders ask?

Is the Komodo National Park ticket refundable?

The poster says no: purchased tickets cannot be cancelled and are non-refundable. RRI reports an exception for force majeure, such as extreme weather closing all sailing. It gives no procedure for claiming it.

Is the Komodo National Park ticket transferable?

Casa de Capulet, a hotel with a tours desk, says tickets are non-transferable. That is its statement rather than an official text, but plan on it unless the park tells you otherwise.

Can I get a refund for a Komodo National Park ticket?

Do not count on it. In the January 2026 closure, existing ticket holders were told to coordinate with the park authority, and the notice did not promise a refund. Contact the park and keep your e-ticket and proof of payment.

Why is my Komodo National Park ticket non-refundable?

The poster states the rule without giving a reason. RRI describes these as PNBP tickets, meaning non-tax state revenue, so they are a state charge rather than a seller's product.

Can I transfer a Komodo National Park ticket to someone else?

Casa de Capulet says no, and adds that names cannot be corrected after registration. If a traveller drops out, ask the park authority directly, and do not assume a replacement can use the ticket.

Which sources support this page?

• Balai Taman Nasional Komodo: ticket prices and tariff poster
• RRI Ende: daily quota and advance booking
• Casa de Capulet: how to book Komodo National Park (hotel and tour desk)
• Conservation directorate: closure extended to 1 February 2026
• Kompas Travel: tourist boats and the May 2026 sailing limit
• AFU.id: why Padar was closed (August 2026)

How do I reach the desk?

The desk has no authority over refunds and cannot promise any outcome with the park. It can explain the published records, and it takes corrections if a newer notice has appeared.

• WhatsApp: +62 811-3823-875
• Email: email the desk